Sustainability


Develop and deliver responsible financial solutions that create value for individuals, businesses, the community and the environment


A.F.F.I.N Values and Commitments

Always Innovating and Adapting

​​​​​Nurture creativity that challenges contraints, drives
progress and encourages thinking out of the box

Forever Working as a Team as We are One Family

Sustainable access comes when we think and
collaborate as one team for a common vision. We are
stronger together

Fair Treatment, Diversity and Sustainability

Our success and competitiveness depends upon our
ability to embrace diversity and realize its benefits

Integrity is Our Foundation

​​​​​​​Be responsible, protect your family, protect your
organization, protect what you love

Never Ending Customer Centricity

Putting the customer first in everything we do

ESG Main Focus

Our journey is the just beginning, and these are the 4 main ESG focus areas for the bank

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SUSTAINABLE FINANCE

Support the Development of Sustainable Products and Services

  • Strengthen the implementation of ESG risks considerations into our financing risk assessment
  • Explore more opportunities in Sustainable Sectors for Sustainable Finance i.e. environmental and social product and financing

            Work with customers and clients to respond to the challenges of ESG and climate risk issues by developing financing solutions that support sustainable development

            United Nation Sustainability Development Goals (UNSDG)

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            Affin Bank’s Sustainable Matters

            • Responsible Financial Services

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                      SUSTAINABLE OPERATIONS

                      Promote More Sustainable Operations

                      • Embrace technology to make processess more efficient and strive towards and unrivalled customer experience
                      • Transform internal processess and infrastructure to mitigate operational impact on the environment and across the value chain

                                Strive to operate in a responsible, digital and environmentally friendly manner by mitigating our own operational footprint as well as ensuring sustainability accross our value chain to accelerate operational sustainability

                                United Nation Sustainability Development Goals (UNSDG)

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                                Affin Bank’s Sustainable Matters

                                • Digital Innovation
                                • Data Privacy & SecurityClient Focus
                                • Responsible Marketing
                                • Sustainable Procurement Practices
                                • Environmental Management

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                                          PEOPLE & CULTURE

                                          Embed Sustainability DNA within Our People & Culture

                                          • Create a diverse and inclusive environment for our employees, with opportunities for personal and professional growth to enable them to reach their full potential
                                          • Instil the Sustainability DNA through the Affin Core Values

                                                    United Nation Sustainability Development Goals (UNSDG)

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                                                    Affin Bank’s Sustainable Matters

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                                                              COMMUNITY SUPPORT

                                                              Support the Local Communities

                                                              • Optimise community contribution by investing in impactful community programmes and initiatives that are critical to supporting the community's fundamental causes

                                                                        United Nation Sustainability Development Goals (UNSDG)

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                                                                        Affin Bank’s Sustainable Matters

                                                                        • Community Development

                                                                                  OUR PROGRESS

                                                                                  This is how we measure our progress in the perspective of the ESG focus area

                                                                                  SUSTAINABLE FINANCE

                                                                                  AFFIN Education Financing-i

                                                                                  financed over

                                                                                  RM47 Million

                                                                                  Start-Ups Financing

                                                                                  financed over

                                                                                  RM470 Million

                                                                                  to over 6,000 start-ups

                                                                                  Green Financing

                                                                                  financed over

                                                                                  RM50 Million

                                                                                  of solar and biogas projects

                                                                                  Green Sukuk

                                                                                  Principal adviser, Lead Arranger and Lead Manager for UiTM Solar Dua Sdn Bhd’s

                                                                                  RM100 Million Green SRI Sukuk

                                                                                  ESG Risk Assessment

                                                                                  Issuance of Group Credit Policy on

                                                                                  Sustainable Financing

                                                                                  over 400 staff trained on Group Credit Policy on Sustainable Financing

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                                                                                  SUSTAINABLE OPERATIONS

                                                                                  New Headquarters

                                                                                  Our new headquarters, TRX, has been awarded with the Gold certification by the Green Building Index (GBI) & Leadership in Energy and Environmental Design (LEED).

                                                                                  “Completed in March this year, Menara Affin has received multiple certifications, including the Green Building Index (GBI) gold rating with 79 points, Leadership in Energy and Environmental Design (LEED) gold certification, a Qlassic score of 86% and an industrialised building system (IBS) score of 70 points.”

                                                                                  Find out more

                                                                                  TRX - Our Green Building

                                                                                  TRX is a state-of-the art project where sustainability is a key element embedded into its Development Code. We have the Energy Efficiency infrastructure towards higher energy efficiency to lower operating cost and reduction in cardon footprint. Affin Bank's new building is also certified with both Green Building Index (GBI) & Leadership in Energy and Environmental Design (LEED) - Gold, that signifies to certification for highlyefficient, cost-saving green buildings.

                                                                                  Affin Branch Solar Panel Projects

                                                                                  As part of our continuous effort of reducing energy consumption across branches, a solar panel installation project has been undertaken. Our long-term commitment is to have 10% of our branches installed with solar panel by year 2026. (picture of TTDI branch with installed roof top solar panel)

                                                                                  TTDI Branch

                                                                                  Bangsar Branch

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                                                                                  AffinAlways

                                                                                  about

                                                                                  20% Increase

                                                                                  in user count (over 2.7 million users)

                                                                                  AFFINMAX

                                                                                  over

                                                                                  80% Increase

                                                                                  in AFFINMAX subscribers

                                                                                  SME Colony

                                                                                  54% Increase

                                                                                  in apps downloads

                                                                                  NPS Score

                                                                                  +34

                                                                                  Note: Figures only for Affin Bank and Affin Islamic

                                                                                  Local Suppliers

                                                                                  almost

                                                                                  RM500 Million

                                                                                  spend on local suppliers

                                                                                  Water Consumption

                                                                                  almost

                                                                                  40% Reduction

                                                                                  in water consumption

                                                                                  Paper Usage

                                                                                  almost

                                                                                  30% Reduction

                                                                                  in paper usage

                                                                                  PEOPLE CULTURE

                                                                                  Diverse Workforce

                                                                                  Our journey is supported by a diverse workforce

                                                                                  Workforce by Ethnicity

                                                                                  Malay

                                                                                  60%

                                                                                  Chinese

                                                                                  32%

                                                                                  Indian

                                                                                  5%

                                                                                  Others

                                                                                  3%

                                                                                  Workforce by Gender

                                                                                  39%

                                                                                  61%

                                                                                  Workforce by Position

                                                                                  Senior Management

                                                                                  2%

                                                                                  Middle Management

                                                                                  16%

                                                                                  Executive

                                                                                  58%

                                                                                  Non-Executive

                                                                                  24%

                                                                                  Workforce by Position - Male

                                                                                  Senior Management

                                                                                  66%

                                                                                  Middle Management

                                                                                  46%

                                                                                  Executive

                                                                                  37%

                                                                                  Non-Executive

                                                                                  35%

                                                                                  Workforce by Position - Female

                                                                                  Senior Management

                                                                                  34%

                                                                                  Middle Management

                                                                                  54%

                                                                                  Executive

                                                                                  63%

                                                                                  Non-Executive

                                                                                  65%

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                                                                                  Amount Invested in Employee Training Programmes

                                                                                  RM5 Million

                                                                                  Number of Employees Sponsored for Employee Training

                                                                                  461

                                                                                  Number of Employees Certified with Professional Industry Certificates

                                                                                  108

                                                                                  Inspiring Company to Work For

                                                                                  We aspire to be “the Most Inspiring Company to Work for” with a lot of people centric activities and project implemented to achieve this goal.